Catering monitors ways to report any increases or exaggerations in commodity prices

The Ministry of Supply and Internal Trade announced the launch of intensive and continuous campaigns on the markets; To monitor goods and tighten ration control over all commercial activities.

In addition to that, to determine the extent of the merchants’ commitment to the laws and ministerial decisions, and the ministry has put forward a number of means to report any violations, abuses or high prices, including:

Activation of the government complaints portal number “16528.” Activation of the hotline of the Ministry of Supply and Internal Trade No. “19280.” Activation of the Ministry’s Consumer Protection Agency for its hotline to receive citizens’ complaints, which is 19588, or by sending a message on WhatsApp 01577779999, or reporting on the page Go to the nearest post office to fill out a free complaint form. Distribute free forms at post offices or through consumer protection associations spread in the governorates from the device to submit citizens to their complaints without bearing any additional burdens. Appeal to the Ministry of Supply for citizens to report immediately or apply to the ministry in the event of an increase in commodity prices Or a shortage of supply outlets and consumer complexes at the level of all governorates of the Republic.

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The Consumer Protection Agency also issued strict instructions that the inspectors of the Market Control Department in the agency will deal decisively with those who are tempted to exploit the decision to raise any prices, whether for foodstuffs or transportation costs, especially since the slight increase in gasoline prices does not affect the previously announced prices. The device’s operations room is located at the main headquarters in conjunction with the operating rooms of the device’s branches at the level of the governorates of the Republic to follow up on all the variables that may occur in the movement of the flow of goods and the transport of goods due to the conditions of supply and demand or due to the change in the prices of production inputs.

The Consumer Protection Agency also continues to appeal to citizens to deal in a positive way and to report any attempt to raise prices without justification, whether in foodstuffs or transportation costs, and that the employees of the device are present in the markets in all governorates to receive any reports and deal with them immediately through the short number 19588 from any line. Land or send a message on WhatsApp 0157777779999 or report on the device's official page.